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Frequently Asked Questions

  • How can I purchase Clotheist products?
    You can find our premium Polos on our official website, or you can also find us on Amazon, Flipkart and Ajio where you can explore the latest collections and place your orders effortlessly
  • Is my payment secured?
    Rest assured, your payment is completely secure! Our website is powered by Razorpay, ensuring a rock-solid 100% secure environment for all transactions. So go ahead feel free to use any payment mode that suits you best!
  • Do you offer free returns & refunds?
    Certainly! We offer free returns within 15 days of delivery in case of any manufacturing defects or damaged packages. For other reasons, return shipping costs or a Rs. 100 deduction may apply. For more details, visit our exchanges & returns page.
  • Can I exchange or return a product if I'm not satisfied?
    You can exchange a product within 15 days of delivery for free for same or more order values. For more details, visit out replacements & exchange page.
  • Do you accept COD (cash on delivery)?
    Your peace of mind is important to us! That's why we provide free Cash on Delivery (COD) for all your orders.
  • Are there any promotions or discounts available on Clotheist products?
    You bet! We're always cooking up some awesome promotions and discounts to make fashion even more irresistible for our fantastic customers. Be sure to jump on board by subscribing to our email list - that's where all the magic happens and the best deals unfold!
  • How can I contact Clotheist customer support?
    For any inquiries or assistance, you can reach out to our friendly customer support team via email at care@clotheist.in or through direct messages on our social media pages.
  • Can I request a specific design or colour for custom orders?
    While we don't currently offer custom orders, we value customer feedback and suggestions. You can always let us know what you'd love to see in future collections!
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